
Why subscribe
Set it and forget it
Choose weekly or monthly delivery once. After that, wood just shows up - no reordering, no remembering to check stock.
Automatic payment
Your card is charged automatically on each delivery. No invoices to chase, no manual checkout every time
Flexible by season
Ramp up for winter, scale down for summer. Change your frequency or pause anytime from your account.
Subscriber pricing
Subscribers get a better rate per bag than one-off orders, as a thank-you for the standing order.
How it works
Four steps to a fully stocked wood store
01
Choose your plan
Pick weekly or monthly delivery, and how many bags you'd like each time.
02
Add your card
Add a payment card once at sign-up. It's saved securely and used for every future delivery.
03
We deliver on schedule
Your birch arrives on your chosen day - no need to place a new order.
04
We charge automatically
Your card is charged automatically each time a delivery goes out. You'll get a receipt by email every time.
Plans
Choose a delivery rhythm
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Weekly
For regular use through the cold months - hot tubs, wood stoves, frequent fireplace use.
3 - 5 bags per delivery
Delivered every week
Billed automatically each delivery
Change frequency or pause anytime
Amount of bags can be adjusted to your needs
FAQ - subscriptions & billing
How does billing work?
You add your card once at sign-up. We charge it automatically on the day each delivery goes out - you'll never need to check out manually again.
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Is my card information secure?
Yes. Card details are processed and stored by our secure payment provider - we never see or store your full card number.
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Can I change how often I get deliveries?
Yes, anytime. Switch between weekly and monthly, adjust your bag count, or move to a custom schedule from your account or by contacting us.
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What if I want to skip a delivery?
You can pause a single delivery or the whole subscription 3 days before it ships - no charge for a skipped delivery.
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Can I cancel anytime?
Yes. There's no minimum commitment. Cancel anytime from your account and you won't be charged again.
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What happens if my card is declined?
We'll email you to update your payment details. Your delivery will be held until payment goes through.
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Will I get a receipt each time?
Yes - an email receipt is sent automatically after every charge.
